Delivery & Returns

Delivery Policy:
Uk Orders: 3-5 Working Days
£8.99 Delivery To Europe: 3-7 Working Days
£16.99 International Delivery (Canada) 3-6 Working Days
£19.99 International Delivery (United States & Overseas) 3-6 Working Days

Shipping Policy:
Please provide 1-2 business days for processing and dispatch of your order. Due to a massive influx of postal orders as a result of the Pandemic and Festive Season delays will last up to two weeks in some cases. We’ll do everything we can to get it to you as soon as possible!

Refunds:
We do not provide any refunds at the moment.

Exchanges:
Our exchange policy gives you 14 days to exchange an article purchased online with a valid receipt. After the 14th day, we cannot offer you an exchange. To be eligible for an exchange, please ensure the product is in its original packaging.

For all exchanges you can come to our store: 26 Whitmore Road, b10 0NR Birmingham Uk.
Alternatively for exchange by post, please send an email to info@kalsomboutique.com

The customer is responsible to pay for the additional shipping fees required to send out the exchange via Royal mail 2nd Class Standard (£3.20)